Our Reviews

Surprise service visit after I was surprised by the check engine light. Luckily I made it home. like any non trusting truck owner would do you turn it off and back on tree if it would come on again. It did not and wouldn’t start. I let it sit over night and luckily it did start for me engine was on so it wasn’t a fluke. Dropped at the garage door of the dealership service garage. Put my fob and filled out the info on the envelope. Got a call from the service tech Laura I think was her name, explained my issue. 2 hours later I got another call from her saying my truck was ready . That’s what I call service. 👍

The guys who pull the cars up and greet the customers at the service department were very customer oriented. The staff inside at the service desk could do a better job of handling customers. There were 5 service guys and one customer was being waited on. After a few minutes of standing there one of the guys said someone will be with you in a minute. When the guy who was waiting on the one customer finished. He looked at me and then he looked around at the other members of the service (he looked frustrated) and said how can I help you. This is not good. I will say Bradley my service person was not in the service department at the time I came in. He did a fine job handling my service.

It was good however we had a diagnosis done and it was going to $195 we did not get charged and was told it was covered under emissions that was great. We did not get information on what was discovered and fixed with the emission system. I had extra stuff done that I paid for. Car is running good but please explain what was found with emission system.

My experience buying a car from Dyer Chevrolet was excellent.The salesman Michael Ciemko was a pleasure to work with,his knowledge and willingness to work hard was outstanding. I will recommend others to purchase from Dyer because of how Mr. Ciemko work to provide a painless professional experience.

Great experience was fast and easy! This is our 3rd car we have bought from Dyer Chevy in Vero Beach and will continue to use them for our car buying needs. Our salesman Matt was great!

Prompt customer service

Our salesman was very professional, well versed with the truck we were purchasing. The transaction went smooth with delivery on time.

Excellent experience

My service advisor has always been very helpful. Tyler always keeps me informed as to the repairs and cost for the repairs. When repairs are necessary he lets me know how long the repairs will take.

Tyler was very friendly, courteous, and professional. I will definitely ask for him if I ever need service

Very satisfied.

It was great. Matt was our salesman for the second time and he was very attentive and knowledgeable

Waited for my vehicle to be serviced oil change and tire rotation, it took over 2 hours.

I just purchased this Truck the day before, already having trouble, they did the best they could, waiting on factory help. I think Dyer Chevrolet is almost as upset as I am, as this is 4th vehicle I purchased there. Very disappointed in GM!

Excellent, knowledgable sales rep (Jonathan Brewer) & sales staff

Bradley Hatfield did an excellent job, as always, as my contact. The only issue I had was not with him , it dealt with the tech who changed my oil. He forgot to update the sticker on my windshield and did not reset the oil life indicator. I had to call Bradley to verify that the tech did indeed change my oil.

Oil change tire rotation Engine wash

Overall good service. It was a shame the logistics could not have been worked out. We had to deliver the vehicle to your dealership from Sebastian and the Windshield installer, also from Sebastian had to drive to your facility to replace the windshield. Seems like we could have just taken the vehicle the 2 miles down the road to the windshield installer!

Very informative and professional. No pressure to buy. That is what we like.

Ricardo made the process seamless and easy. He weren’t above and beyond making sure we were completely satisfied with our vehicle purchase.

Everyone is very professional and always ask what you need, how can we assist you, and offer answers to any questions you may have.

They performed oil change/ tire rotation while I waited. It was quick & timely

Our experience was GrEaT! Matt Touhey (and colleagues) gave us a stress free negotiation for our new Chevy, we will definitely be passing his name out for others to buy from him. (10 out of 10 experience)

fast serice

Great communication

Courteous and efficient answered all questions and completed job in a timely manner good people much thanks

Friendly on the phone, easy to talk to & Quick turn around.

Staff was great especially Shawn!

The service was slow and instead of washing my vehicle I recieved a coupon to go to a car wash.

First advisor I was working with was transitioning to a different career. Even though he seemed to try and help he had to leave things unfinished. Lance stepped up as my new advisor and was able to get the problems resolved for the most part. They were unable to duplicate the AC issue and it has happened twice since receiving the truck back but by the time I can get it there it starts working properly. Even though some problems still exist I can understand the diagnosis dilemma and I am satisfied with the services that Lance and the techs provided. I will continue to try to catch the other issues and have them resolved as well.

Very organized!

Caleb Chhim was the sales person we were with and he was just wonderful. He was very kind & not pushy. As a matter of fact no one was pushy at all & treated us with respect.

Great experience, extremely professional, keeping informed trough the process. Excellent service.

Dyer stated I need a new transmission over 8000.00 and charged 195 fee to do it, still didn’t properly diagnose. My husband waited long just for them to tell him nothing. Not satisfied and will not come back.

Bradley kept me informed. He is great

Great job

Service was quick! Tyler delivered great customer service!

Service department representative was very knowledgeable and helpful with service contract issue. Oil change was good, however technician failed to reset oil status. Went online and found out how to do it myself.

Great service

Matt is a wonder salesman. He answered all our questions and treated us great.

Lovely employees Very helpful, courteous and diligent

Dyer was able to fit me that day and fixed my air cond. that day. Thanks

Very helpful. Quick response

Tyler and Helena were so very helpful , productive and nice.

Jonathan was awesome ,accommodating Dealership was Welcoming Everyone had a great sense of humor Loved seeing Team Players❤️🚙🚘🚗🚖🎃

Lance was very professional and easy to work with.

We had our vehicle towed to dealership. Tyler did a good job assisting us with the repair. Part had to be ordered so it wasn’t repaired the same day. Tyler tried to keep us informed and assisted us with everything we needed to get the vehicle repaired.

Everything done perfectly.

The most incredible team in my favorite dealership to go to, everyone is so kind and pleasant

It was a pleasure doing business with both Mike and Ricardo. They are both the kind of employees you need to keep.

Very friendly staff and easy to work with. This is the second truck that I purchased from Dyer. They advertise the best prices in the area and gave me a great price on my trade-in. Their service is top notch.

Friendly and timely service.

Great service!

Very friendly and helpful

Brad always goes the extra mile to assure things are right.

Matt Touhey has been my salesman for many of my purchases over the years and I can truly say that he treats us like family every time. I recommend him to anyone I know who is looking for a vehicle. In fact I sent my friends to see him 4 days after I bought my new car and they bought a new car from him that day.

Very timely..staff helpfully Enjoy the concierge service very good explaining what available

Work was done in a timely manner. I was kept informed about how long it would take and everything was explained to my satisfaction.

Tyler and service team did an excellent job on my work needed done

Very friendly staff and got the service done quickly.

My service guy is Tyler and he is excellent

I appreciate when I bring my car in to get serviced. You don’t try to sell me on something else.

Always a pleasure working with Matt Toohey. He’s the reason why we come there. Never an issue, strait forward, and fun. Not like other dealerships. “I love my new RST!”

Laura Gomez was my service advisor. She took care of me promptly. She was professional and courteous. I was in and out in an hour. I have used dyer chevy in Vero Beach for 10 years and will continue to do so. They treat me like a valued customer.

Excelent work.

They were able to locate a vehicle and work with getting to budget where we wanted it to be with 0% financing

Everything was very smooth

Fast, reliable and professional

Great job

Everything was fine.

Service was fairly quick. Reps dealt with were courteous. Concierge and waiting offering ie hot drinks etc was nice touch

Good service and professional service

Brought my 2025 equinox in for sunroof repair to the Vero beach location due to the fort pierce Chevy location not fixing but breaking more. Vero beach Chevy was amazing. My advisor Lance was attentive and got back me to promptly. Finally after 10 months of purchasing a brand new vehicle I can use the sunroof I paid extra for!

LOTS OF SMILING FACES.

Polite staff throughout your business. And enjoyed talking to the man that sold me my truck..

The service was quick and the staff is very friendly

Service was great!

Excellent from start to finish. Scott kept us informed throughout the whole process.

Everyone was very helpful.

Loved the thoroghness and right fixes for my issues

I went to my oil change and maintenance appointment. The oil filter was at 50% and the diesel filter at 9%. I waited 1 hour and 20 minutes. When I left, I checked that the filter settings hadn't been reset and the diesel filter hadn't been changed. I returned for another 45 minutes. The truck's cab smelled of diesel. Nothing, almost 4 hours for an oil change. Terrible.

Shawn was very nice he explained everything. He also went over all the controls in my vehicle.

I'm very happy with my purchase. I would like to say thank you to Ricardo for his excellent service.

service was done quickly

Great communication and friendly service! Matt T. Was awesome on the sale!

I came in needing a battery replacement, and I was out in a little over an hour.

Lance in the service department is the man.He knows how to take care of his customers.He knows how to make love to the customer.And he knows how to take care of the vehicle.In detail that he knows about, I appreciate everything that dyer.Chevrolet vero beach does for me.Thank you

Me sentí muy bien atendido y no es mi primera vez que salgo satisfecho con el buen trato y excelente servicio

Handled our sale without any issues.

I bought a car and started using it and it started leaking oil. I went to ask what the problem was and they told me I had to change the oil pan gasket. They charged me and told me that because I didn't buy the warranty I had to pay for the repair. In short, I bought something to start repairing it.

Was very nice thanks

Team did a wonderful job

Was a great experience kept informed and did a good job.

Quick professional service

VERY PROFESSIONAL! VERY SMOOTH TRANSACTION

Dyer Chevrolet has a very professional team. It was amazing.

Very professional ! I had an animal chew up a wiring harness on my vehicle. It was understandably a long process to find the problem. My contact person , Laura Gomez kept me informed on a daily basis through out the whole process.

All service required completed well. A report was sent with photos showing all marks on the truck. Very detailed.

Drop off was an easy seamless process and the work was completed correctly and in a timely manner. Definitely recommend Dyer Chevrolet.

Tyler one of the best service advisor to work with, called when truck was getting in early and then kept me informed what was happening and then was done faster then was expecting. Made my life easier by not being short a truck for the extra time that was originally told.

Scott was great to work with & took care of my issues! 👍🇺🇸😎

Every one was top notch and professional yet very friendly and made us feel like family

The advisor Scott is the only one that enjoys talking with customers.

Tyler Swesey in service was a great help. He took care of the service that my truck need.

Everyone at Dyer was amazing. Shawn, our salesman was great. He went out of his way to make us happy.

Quick and helpful

Excellent service with quality

Great service and on time. Waited for the car about an hour and they informed me of everything from body to tires

Very satisfied

Super

Scott was great. Very helpful from beginning to end

Very Professional, they keep good communication with me, and the work is outstanding!!!

That is the best service I have ever had from the minute I drove into the lot, while my car was being serviced and when I paid for my car, everyone was so professional and friendly and polite it made me want to go to Dyer of Vero Beach every time!

Dyer Chevy in Vero Beach has friendly and knowledgeable sales reps. They were non pressure but available for questions when needed. Went back for paint protection and was given a loaner car to use while this was being done.

Well organized and professional staff

My experience with Dyer Chevrolet was great! Tyler Swesey, my service writer, went above and beyond for me. He reached out to the warranty company and got my repair covered. It saved me a lot of money. Thanks Tyler for taking the initiative and being proactive on my behalf! I appreciate you! Thanks to all involved in the repair of my Impala!

Excellent!

Best service experience iv ever had

Lance has gone above and beyond the last several times I've brought my truck in for service.

Tyler , my service advisor , is so very helpful and knowledgeable.

Jhon Turati handled my unique situation very well. I basically came in with a jigsaw puzzle of issues and said you figure it out. So he did. Piece by piece he addressed all concerns and found a way to solve the puzzle for my family. Excellent work.

Awesome team of the most talented and well trained individuals working at Dyer Chevrolet! They ALWAYS take the extra steps towards me and other customers.

great

I was upset with the email the Dealer sent mw about the charges for using a credit card. When the work was finished I was told there would be no charge for using a credit card. Which is it? I paid with the personal check, and put the credit card in a drawer of my desk. I called Barkley and I complained about the notice. They weren't too clear.

John the salesman was great 👍

Lance in the service department done a great job, keeping me informed of my truck being repaired and getting it done in a timely manner

Tyler is excellent! He is thorough & professional… and makes sure the job gets done . Your diesel mechanic is also excellent… my 2014 Express Van 2500 requires extra diagnostic work some times .

It was very good. Kept advised of the progress

Everybody we worked with or met were very polite, knew their business, product, were NOT pushy and explained everything very clearly. The 2 young guys we worked with, Hector and Cablieb (spelling questionable) were a joy to work with and appeared to be very up front.

Dyer Chevy was a positive experience. Mat the salesman was great!

All my probelms were solved

Every thing went very smooth

2 Full weeks for a transmission problem over Xmas and New Year's. Very poor communications...phone calls or texts not returned. Service dept phone system very poor...half the time it went to messages only to hear message box is full!!

Scott and Service staff were very friendly, efficient and effective in diagnosing and providing required services and repairs. Hignhly recommended!!

The experience was very pleasurable and quick

Honest and caring to help me drive safely

Very professional and expedient.

Service was performed in a timely manner. Dealership also updated BCM while performing the scheduled service.

Great experience. Timely and professional service.

Very professional and alot of assistance

They were professional and efficient.

Great

Ricardo was excellent and I want to thank Ben Williams the GM for all his help too.

Everything went smoothly.

Laura did an excellent job! She is both knowledgeable and friendly!

Great experience

Everything went fine.

It took over three hours to replace all four tires on my car, and when they delivered it, the rims were all marked and dirty from the machine they use to separate the tire from the rim.

Good timing

Friendly service.

Good experience

Dyer service department was great but your service prices are highway robbery i was quoted over 2400.00 dollars for a radiator and labor I had it Done for under 1000 with a GM radiator for my 2019 Silverado 1500 Trail Boss custom will never return there ever

Probably the best car/truck buying experience I’ve experienced.

Price was fair. The service was timely. It was just a quick oil change, but they also rotated the tires. Look the truck over and assured me everything was good..

Super service along with smiling faces

This was absolutly the best experience I have ever had buying a Car. For no other reason that My sales rep Tim Kuveke and his Trainie. I had previously had a poor expierience at Wallace Chevy and decided to give Dyer a chance. I came in with a pretty tough situation and did not expect to be able to walk out with a truck. Tim handled this with professionalism and care. Sincerely I hope he is recognized for his work. I will recommend this dealership to everyone I can and also refer them specifically to Tim. Thank you

Worked with Matt and he was world class! Was great to work with through the whole process AND on a holiday week! Really appreciate all his help!

Need to explain to the customer how texting works for communication. I sat in the waiting for 3 hours waiting for an answer from my service advisor. Finally he saw me sitting outside and asked why I am still here. Then he explained to me how the new service texting works. I was done 30 minutes later. I was in for a new battery for my 2016 Chevrolet Colorado. Thank you for reading this and hope my next visit will go smoothly.

Great staff

Great service- oil change and alignment

Jhon Turati was an excellent salesperson very knowledgeable and helpful. Everyone that we came in contact with was extremely pleasant. Chris Amos was also very helpful and pleasant.

Took vehicle in for Oil change and Tire rotation. Oil change was fine. But employee didn’t know how to do a proper tire rotation. I just happen to be watching and brought it to service advisor attention. It was corrected immediately. Another service mechanic was double checking his work. But the employee is learning. Good for him. Maybe explain to him if not sure of something. Always ask questions. Tks

Good attention

Jhon was the best!! Easy purchase

Quick and friendly service

I had such a great experience with the service department that I traded my car in and bought a new vehicle from the team at Dyer. From the minute I walked in I was treated wonderfully. I had such a great experience that I decided to trade another vehicle in. From service to sales to finance the people at Dyer want to do right by you. They have earned my business.

Everyone was nice and professional. Ray was awesome! Very straight forward and kind.

Very comfortable letting the service department handle my car. Very friendly service .

I brought my truck in for 3 reasons, an oil leak, a strange noise from my transmission and a shimmy when i brake. They blamed my oil leak and my transmission noise on a tube on the intake side of my turbo that had a small hole in it. I told the service advisor that this would not stop the transmission noise as it started the moment the transmission was replaced at a GMC dealer just under 2 years ago. He assured me it would fix the oil leak and the noise for the low price of $1200 and change. So, i let them replace the part knowing it would not solve the transmission noise but hopeful it would stop the oil leak. They completely forgot to even check the shimmy issue while braking as the advisor didn't want to set up my current truck in the system while i was making the appointment and instead put all of the notes on a vehicle i don't own anymore. I explained to him that wanted confirmation of the shimmy that it wasn't related to any steering components. I explained a situation i had about 18 months ago driving through Tennessee pulling my RV on I-24 that as i reached the top of the mountain the transmission shifted funny and locked my vehicle into limp mode and the transmission into 5th gear, i did not know that this would prevent me from manually downshifting the transmission or using the exhaust brake, i started down the mountain and as luck would have it the trailer brakes failed on my camper as i was coming down the mountain. now i had no trailer brakes and no engine brake or ability to downshift. It was all i could do to avoid having to use a runaway truck ramp. suffice it to say by the time i got down the mountain my truck's brakes were VERY hot. this apparently caused cracking in the rotors and they said this is the reason for the shimmy and they should be replaced. I have a set of new rotors and told them i'll do that myself. Lets return to the first 2 issues. they replaced the component and wow, go figure the transmission is still making the exact same sound. the transmission only makes the sound when decelerating, without a load at speeds under 40mph with a load using the exhaust brake and/or downshifting it starts sooner. This noise is due to "something" not done right in the rebuilt transmission. The dealership tried to tell me yeah we hear the noise but maybe its just normal for this transmission... I'm sorry but thats not an acceptable answer. especially when on long drives the transmission starts running hotter than it should and downshifting funny. The service manager then asked me well how much experience do you have with these 10 speed allison transmissions they are a bit of a different animal... i looked at him and said dude, i own 2 trucks with this transmission, my brother has one, my dad has one and i have several friends that have them so don't try to tell me i don't know this system and i'm hearing something thats normal. I then challenged him to drive any other new vehicle on the lot that had a 6.6L Duramax with the 10 speed Allison transmission and see if they make the same sound. they declined. I asked the service manager if he got his vehicle back from service and his transmission was making a sound it had never made before (especially owning the vehicle from new) if he would accept that as proper... he said "well, no" and I said "well then why should I" he had no answer for that. To add insult to injury the dealership's response to GM Corporate completely throws me under the bus and they lied about loads i'm hauling with this vehicle claiming i've towed 35,000 lbs with this truck which i never have. there is a reason i have 2 other trucks that i use for hauling equipment. this truck is used for moving my RV and other lighter towing. adn they are now trying to blame the brake and rotor issue on this lie as well as issues i'm experiencing with my transmission. They state they had 2 techs look at my issue and both 'found no problems'. no, there isn't a code being generated by the computer. under drive temperatures and pressures may seem normal. this does not change the fact that the transmission is making an abnormal sound after i paid for it to be replaced. An abnormal sound coming from a mechanical device is by definition an issue and not operating normally. I am not accepting of being told there is no issue when the deceleration whine from the transmission is loud enough that people look at the truck when i'm slowing down at intersections in the city. Ok, so now lets revisit the oil leak that the turbo component... a week now after service has been completed my truck is still leaking oil. drips apparent after just a few minutes of being parked somewhere so obviously this component did NOT resolve the oil issue either. so what the heck did i just pay $1200 for? When I challenged the service advisor about the transmission sound not being resolved by the turbo component replaced in front of the service manager he said "well the part needed to be replaced anyway" I looked him in the eye and said it didn't need to be replaced right now. it was causing no drivability issue or other problem, i let you replace it because you assured me it would solve my problems. *crickets* Initially i really had no issue with Dyer and their service department until i got this response from GM corporate where they completely threw me under the bus and tried to make me sound like an idiot. See response here: -------------------------------- Hello *customer*, I wanted to provide you with an update regarding the recent service at the dealership. After hearing back from them, they informed me that they had two technicians investigate the issue thoroughly. Unfortunately, neither technician was able to find any problems with the vehicle, and both concluded that it is operating normally. They performed checks on fluid samples, fluid levels, and live data, but were unable to duplicate the issue you’ve reported. They also compared your truck with a similar model to ensure the noise you’re hearing is within the expected range. Additionally, the dealership did mention that the truck has towed up to 35,000 lbs., which is significantly above the recommended towing capacity for this vehicle. The truck also came in with brakes and rotors that were heat-soaked and warped, which can be signs of overloading the truck. This could be contributing to some of the issues you’re experiencing. I understand this may not be the outcome you were hoping for, but I wanted to share all of the information from the dealership’s inspection. Please let me know if you have any further questions or concerns. Thank you for your patience, and I look forward to hearing from you. Sidree GM Customer Care ------------------------------------ they all DID hear the noise from the transmission and DID admit other trucks are not making the same sound. this fact alone proves they are lying and trying to make me look like a fool and i don't appreciate this one bit.

Excellent

Service was excellent no hassle

Very satisfied with service Department excellent service rep. Laura, unfortunate situation with one vehicle engine failure and another with alignment issues CPO new vehicle, resolved all issues,

Never been there. Don't know who you are.

All good

Tim is the most incredible salesman I’ve ever dealt with. I spent 250k at my original dealer and they wouldn’t work with me!! He’s an asset to your company and a Great Person!! You’re lucky to have him! Greg Shaffer

Our salesman Caleb was amazing and very friendly

A few days ago I took my car to the Chevrolet dealership for maintenance, and the experience was excellent. From the very first moment, I was assisted by Laura Gómez, who was very friendly, professional, and attentive. She explained everything clearly, answered my questions patiently, and made sure the entire process was quick and hassle-free. It's so refreshing to find people like her, who genuinely care about the customer. I will definitely recommend this dealership to all my friends, especially because of Laura's excellent service. Thank you so much!

I purchased this CPO vehicle from Dyer Chevy in Lake Wales with roughly 3000 miles on it. At time of purchase it was in the service center for a previously noted issue with charging ports in the dash. I suggested that the dealership finish the repair before I took possession of the vehicle but they stated that the parts were on back order and that the repairs could be make in Vero when parts came in since that is where I live. A month or so went by and the vehicle was coming due for its first oil change so I made an appointment for service. I dropped the vehicle off at the appointment time and was told there was no record of my making an appointment but that they would take the vehicle anyway. I made 4 requests at the time of service: oil change, additional key for the vehicle which had been agreed upon as terms of the sale, charging ports in the dash which had been identified by the Lake Wales dealership and to check the wheel alignment because the vehicle appeared to wander a bit on the highway. I advised the service writer that the dash issue had already been diagnosed by the other dealership and was told that parts were not yet available so if they had to order them I would bring the vehicle back another time for that particular repair. I was left with the idea that the vehicle would be ready later that day since I dropped it off early that morning. Having received no calls by later afternoon I called the dealership and was told that the vehicle was not ready but it would be available next day. No communication received during the following day so I once again called for an update and was told that the dash was torn apart and that the parts would not be available until sometime the following week but they would provide me a rental. I asked if the other work had been done and was told that the oil change and key were done but that the technician had driven the vehicle and did not notice an alignment issue. I stated that was not satisfactory and that I wanted the alignment done and was VERY specific about that. This was on Friday. No communication again until Tuesday when the service writer called and said that the vehicle was ready and they would like to get me out of the rental that day. I asked a third time of the alignment was competed and the service writer said he would talk to the technician and that I should return the rental that afternoon. I went by the dealership in late morning to ensure the vehicle was ready and in talking with the same service writer I had been dealing with from the beginning I asked for the fourth time if the alignment had been done and he stated that it had not been done and would not be covered under warranty if no problems were found. I asked the service writer why he chose to inform me of that after having the vehicle for 5 days and multiple requests to have the alignment checked and this individual started an argument basically saying do I want the alignment done or do I want to complain about it. I asked to speak with the service manager at that point and expressed my issue with him. He could not give any reason why the wheel alignment request had not been honored and then told me that the only way alignment could be checked was to put the vehicle on the rack. He further stated that if the vehicle was not out of alignment there would be a charge for checking it even though the vehicle had 5000 miles on it and had just been purchased from a Dyer dealership. I told him to check the alignment either way since I felt there was an issue with it. That took another day to accomplish. I picked up the vehicle on Wednesday and there was no charge for the alignment. No explanation was given and I did not receive the printout that I requested showing the alignment specs but I was not charged for the service so I presumed it was out of alignment to some degree. So my issues are: Why was the dash torn apart to verify a problem already identified by your other dealership and explained to the service writer when you did not have the parts available? Why was I not contacted about the work being done and the estimated time to complete it? Why did I have to tell the service writer four times to check my alignment? And why did said service writer fail to mention anything about charges relating to the alignment until I showed up in person to pick up my vehicle? Lastly, I really do not appreciate the same individual taking an attitude with me when I questioned him about the alignment which necessitated involving the service manager. So that was my first experience at Dyer and to say it was woefully unimpressive would be an understatement.

THE ENTIRE PROCESS OF TRADING IN MY CAR AND BUYING A NEW CAR WAS SO EASY WITH MATT.

Jhon made my purchase easy

Got an appointment pretty easily and the vehicle was ready when i arrived

Came with a fuel problem and they was able to correct the issue and get me back on the road. Appreciate it in the most way.

Great communication and was dedicated to finding the exact problem.

Awesome

Superior customer service by Matthew Touhey! The process was easy and the car was delivered to our door!

It was great, everyone was very nice.

EVERYTHING WAS GREAT!

Great service, was quick and everything was done perfectly

Everyone was very helpful throughout the sales process.

The Sales guys were Excellent Worked with my wife and I to get the price close to what we were aiming for

Buena atención

The service advisor Rick is very friendly.

My car has been in at least once a month since November of last year(2025). Something not good is going on with Dyer or Chevy has lost its understanding that its vehicles just aren't any good any more.

Everyone was very kind and professional. I bought a new truck from Matt Tooee and he was absolutely fantastic. He was kind, charismatic, professional, and is very knowledgeable of his craft. If it wasnt for Matt, i would not have bought my new truck. Thank you again.

Last Friday, February 27, 2026, I brought my vehicle in for maintenance, and I had an excellent experience. Laura assisted me, and she was very professional, kind, and attentive from the moment I arrived. She explained everything clearly, kept me informed throughout the process, and made sure all my questions were answered. The service was smooth, fast, and stress-free. I truly appreciate her great customer service and positive attitude. Thank you, Laura, for taking such good care of me and my vehicle! Highly recommended!

Awesome

The service and parts dept. are great, the only issue was it took over 2 hrs for a oil change and tire rotation

Great

I must say that on March 28,2026, my experience at Dyer Chevrolet Vero Beach was great! I was greeted in the parking lot by a Salesman name Jhon, he assured me that I was at the right place to purchase a vehicle.He listened to my concern and addressed them accordingly. I was very impressed with the staff at large . Uncle Andre, Sales Manager , making sure that the customers were comfortable as he addressed our concerns. I observed several happy customers. I can’t forget the young man in finance, he was great! I purchased a 2025 Silverado Custom.(Great Birthday Weekend)

Easy last minute issue it was handled

I felt like a VIP Jonathan Brewer and Ray Saez were very polite, respectful, funny and knowledgeable

Our salesperson was personable and very thorough with infermation. After the sale he went through the features of the automobile and took the time to set up my phone .Great job.

Very prompt and courteous .

My service agent was fantastic, and the service worker who performed the items suggested did a clean job too.

Great service

Jeff was excellent

Great customer service

Jonathan, my sales rep, was great. He is very easy to work with and made most of the experience work well. When one of the managers came into the room, I felt uneasy....rightly so.....he tried to slip me a demo car with 3600 miles on it. I did not catch that until I was in the closer's office, at which time I got up to leave. Jonathan, not wanting to lose the sale, was able to find me the same car with 47 miles on it, which I purchased and love.

My suburban was serviced as requested in perfect order. The technician gave me an estimated time for the service and it was spot on. The car was prepped for an eight hundred mile trip home to PA and all went well. Dyer Chev service gives us great comfort that the work is properly done and on time.

Our Salesman was knowledgeable and personable. He made me feel good about my purchase.

A young man named Christian and in your service department was the best service rep to take care of me I've ever had at any dealership that I have ever been to. Whatever you do, don't let Christian go.He's very good at his job. I had my own business for over 35 years and had about 40 employees.So I have experience That great employees do not grow on trees. Regards Eric Maier

Convenient

Friendly staff, did what I needed

new 2025 equinox with 6000 miles the driver side head lights are filled with moisture they say it can be months before they can get the parts my opinion, go to another dealer to buy and service I will give them 2 weeks before I make a complaint to the state they pulled other things on me that were underhanded

Bring truck in for a transmission issue and a misfire. They said they change the torque converter but I’m having the same issue. When I got my truck back there was a trailer hitch receiver on it that did not belong to me. They was a tool and a screw in the bed of the truck. I’m very disappointed with my service a dyer Chevrolet

Service advisor TYLER was knowledgeable, polite, and efficient. Accommodated me to honor online special by giving a discount.

Friendly service consultant

fixed my hood latch thanks

I made an appointment online for an oil change. (I'm new to the area.) Everything went well. Great customer lounge/waiting area. Best regards, Sean.

Very disappointed on the made appointment for a simple oil change and tire rotation at Dyer Chevy. The appointment took 2 1/2 hours. 60-90 minutes could be acceptable, but very few customers were in the service department upon 11AM arrival and during appointment. SECOND, an oil change and tire rotation is all I wanted, but for my Silverado, they included a BG 44k fuel treatment as a part of a Gold package for $40 that I really didn’t want, thus driving the total cost to $160. While the fuel treatment might be a good thing for my engine, the customer should have option for oil change without the additional expensive treatment. The service agent did the best he could with a small discount and an extra car wash coupon, but the service manager is responsible for making sure manpower and scheduled appointments are committed in a timely fashion. I typically always service my Silverado at a GM dealership, BUT, I won’t be back to this local Vero Beach dealership for service any time soon. In addition, the online reviews have similar very negative comments, so I’m not alone.

Rick was wonderful, he will now be my new advisor.

The service people were very nice and efficient however, I felt that paying $146 for an oil change. Tire rotation was too expensive. I will probably go elsewhere in the future.

Excellent service. Service completed by the time promised.

Ray Saez was a pleasure to work with

Everyone’s very nice and helped take care of my car needs

Friendly staff, no pressure. We got the deal we wanted. Bruce was a pleasure to deal with.

In and out about 4 hrs 30 min with my new Silverado. My dealings with staff went well negotiations went well and overall I was very pleased.

Courteous people and fast service

My service was done, professionally and timely. Laura was easy to deal with and kept me informed.

nicely done

Great job

As always the service team does a great job, my only issue this time is the service was not completed until the following day

I scheduled my truck for the following week for a 730 appointment. I arrived at 6:50 was the first person in line they did not even get to my vehicle until the second day. I was told that the appointment is to put me in the the queue not for actual service.. The Work had already pretty much been trouble shot by another garage but it was an item that needed to be done by the dealership I was told. They did find the source of the problem which was the suspected failure, the BCM, but it was caused by a short in a headlight. So they did locate the problem. When I picked my truck up it was running. I got back to my work and my remote would not work to lock my truck. I assumed it was a battery and replaced the battery that night. It did not work. After some research and a couple of phone calls I was told that if the battery is disconnected and or electronic devices are worked on it can cause a remote to not be paired anymore or un synced. I called at 7:30 the next morning to tell them that I was having that problem. I got the voicemail of the service manager I left a message never received a phone call back. I was prompted to a text service never got a response back. Finally I re-texted my service person from the day before who confrontational, placing the blame on me. Telling me the battery was never disconnected. When in fact if you read my notes it says in order to start the vehicle it had to be disconnected reconnected to turn the key which is how I brought the car in and how the other dealer left it because of the short. Also pretty much any electronic devices you normally disconnect the battery before you work on it. And from the research I have done testing disconnecting or anything with the BCM or ECM can unpair the remote. The remote worked when I left my house that morning to drop it off to you. But without inspection the sales person not a technician wanted to sell me fee. And rather than offering to fit me in. Made a schedule appointment for the following week. it feels very much like doctors appointments. You over stack appointments so that you don’t have downtime with Total disregard for my downtime. And then if there is a problem blame it on me. The reprogramming of your remote remotes is literally less than an hour pocket as far as materials. Could’ve been something done as a courtesy and you could’ve fitted in at any point during any time during any day between now and the following week. Did not feel valued as a customer at all. And the vehicle was bought at Dyer Chevrolet

PARTY ON DUDE!!!!!

The service provided was good however I brought the truck in under a warranty claim at 8:30 Saturday morning and didn't get it back until mid day on Wednesday. It only needed left front caliper and brake pads. I scheduled it in in advance but the service manager said they had many jobs ahead of mine. Warranty should be a priority if you want to keep your customers satisfied. if they could not find the time for my warranty work they should not have scheduled it when they did. Also, when I bought the truck they told me they provided loaners when needed however I have had 2 warranty claims done and could never get a loaner.

It was what I expected

Friendly, efficient, helpful. Great experience! We’ve been customers of yours for 23 yrs!

Quickly, professional. Thk

xxx

Very professional. Christian helped so much with communication and key.

Very good customer service. Very respectful and very detailed. I will definitely keep servicing my truck there.

Very happy called for an oil change appointment they were able to accommodate me and get me in the timeframe I needed my appointment for.

I walk into this dealership at 6:55 and they closed. I was looking at a New Corvette Z06 in the shower room. I told the staff I could come by tomorrow but they both said take your time. After looking at it a couple minutes my sales guy Jhon ask if I wanted to go for a test drive of course I said. After driving this i know I had to have so this guys got the deal done and I drove away with my new Z06 in less than 2 hrs total. Keep in mind all 3 of the guys stayed 2 hrs late on a Friday for me. What a great staff!!

Ricardo was great to work with!

love this dealership. It is clean, the service people are genuinely interested in your well being, and the experience is great! Plan to get my next car there

They left my oil cap off and got oil all over the engine

Short wait time. Prompt check in on scheduled service appointment.

My salesman Mikę Kanehl was vero helpful in every aspect for providing us with all the information and details that we were pursueing in search of the right vehicle for out requirements.

Wow, you guys really got a great staff

Waiting time was inaccurate and service adviser never updated me when my vehicle was available.

Transparent and courteous

It was a great experience. Michael did an outstanding job. He answered all my questions, I will return to Dyer to see Michael for all future purchases, Thank You Gary Ranson

I brought my Tahoe in for rear differential loud noises and they ordered a new one the day after I brought it in and they had it installed the next day under the extended warranty, I was very pleased with how fast I got the vehicle back and the customer service I received with Rick. Thank you Dyer Chevrolet!

Oil, filter, tire rotation on my 2021 Silverado w 3.0 diesel.

Tyler my service advisor did a great job helping me with my tire repair under the tire warranty. Great Job Luis Rivera

Had my car towed because of a modular with fuel pump everything went smooth Laura my service advisor was super and she got me out same day everyone is great at Dyer

The dealership was efficient and thorough. The waiting room was clean and well appointed. The service consultant communicated throughout the process. Overall, exceeded my expectations for a simple oil change

2nd time for same issue. Without a car for 2 days and problem not resolved.

Everything was taken care of very nicely.

Great customer service

We made an appointment for oil change and transmission flush. My appointment was at 10:00, I dropped my car off at 9:45. My husband called around 3:45 to check the status, the oil change was not done yet and they didn’t have time to do the transmission flush. We picked up the car at 5:30 with only the oil change done. Now we have to make another appointment to get the transmission flushed. We will not be returning to this service center. Poor service!

I was never kept inform. I had to call to find out about my car. Could not get hold of anybody in service department. You need more working stalls and mechanics to handle car repairs. Need better service management or more to handle traffic of customers.

Mr. Gustavo Contreras is a super star, our experience with him was exceptional. He is very knowledgeable about all aspects of your Chevrolet vehicles, and he was polite, personable and very helpful throughout entire process of finding and ultimately purchasing a vehicle. Kudos to Mr. Contreras, an MVP at Dyer.

It was a very pleasant experience. Anthony Valente was very professional and answered all my questions. The purchasing process was quite fast and concise. I recommend Dyer Chevrolet one hundred percent.

Ray was amazing. Extremely helpful and knowledgeable about every car.

It was a great experience

Everything went well.

All members at Dyer / VB branch have been very helpful and professional from sales, service and the parts department!👍

Always first class service and Tyler in service department is the best

It was very expensive. But the work is excellent.

ALWAYS VERY,VERY HELPFUL

Routine maintenance on my 2019 Equinox was excellent. It was all handled timely and in a friendly professional manner.

I will not be bringing my truck in for oil changes anymore. Every time I come in, the price keeps increasing. Unless you are offering more incentives for the price increase, I will take somewhere else. Also, the ticketing system is very inconvenient. I made an appointment, showed up on time in the morning to then be told my truck probably wouldn't be looked at same day. I would need to leave it overnight. What is the point of the appointment? In a technology age, it's very simple to text 1 hour before a technician would be available to then bring your car into the dealership for the appointment. There has to be a better way. Please give me a call should you have any questions. I've found my experience with Vero Beach dealership to be very mediocre since buying my truck last year. Kelly Garcia 619-647-3460

The young service lady is a credit to the dealership. She is very helpful and very pleasant.

Rick in the service department is great

Excellent! couldn't have been better. Quick friendly and efficient. Especially for a last minute service request

Excellent service

They just change parts to make you satisfied. I’ve had a transmission problem since the day I bought my 2023 Silverado 1500. It’s been in the shop twice and still have the same issue. All dyer does is part change , they don’t fix the problem. They would rather you break down on the side of the road before they will fix it the right way. What is a warranty if you can’t get your vehicle fixed the right way.

Always nice and professional

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Loving my brand new car and Matt was an amazing salesman

Kept me informed of the status of the work being done to determine the issue and to solve it.

Michael is the most amazing guy ever. From start to finish….he was there for me for every question or concern I had along the way

Came in for splash guards to be mounted. Service was done on time and no issues.

great service and a great service advisor work done on time

My salesman was very knowledgeable about the vehicle and able to answer every question. A very polite young man.

It was good

Took almost a week and truck still doing the same thing

Good experience took 3 days due to part order and 10 hour job

Good Team

Checking in was quick and easy. Waiting area was really nice and comfortable. My appointment for an oil change was at 9, and it took almost 2 hours to complete, and I was told at check in it would only be about 1 hour or so.

As always, the service department delivered.

Always a pleasure dealing with the Dyer team.

Service was correctly completed in the time frame given

quick and complete

Tyler is always very professional and helpful!

Christian is amazing!!!! Great customer service and really cares about customers After my oil change I noticed oil in my driveway, I called and left a message which he responded right back letting me know I could bring my car back to be looked at and or cleaned up. I haven’t noticed any more oil spots so I think we’re good. Thank you for the great service!!!

Service was spot on, and done in a timely fashion

Tyler and his team always make sure to keep me 1 st priority when coming in for service. Great communication and honesty!

Quality work and great service

Pleasant and professional is how RICK H. In service does his job. He follows up very well and sets your expectations accordingly. Great Job!!!

Great service

Everyone was very courteous and helpful.

I went in for an oil change and tire rotation. The staff was friendly and knowledgeable. The customer lounge was topnotch, very comfortable and accommodating.

Minor problem stayed minor thanks to Dyer!